Frequently Asked Questions
Everything you need to know about your OXKnit experience.
What materials are used in OXKnit products?
We specialize in premium knitwear using sustainably sourced wool, organic cotton, and high-performance blends to ensure both comfort and durability.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How should I care for my knitwear?
To maintain the shape and softness of your garments, we recommend hand washing in cold water with a mild detergent and laying flat to dry.
Do you offer international shipping?
Yes, OXKnit ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.